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Information
Certified Scrum Professional (CSP) Exam Topics Cover:
Definition and principles of Scrum
Roles: Scrum Master, Product Owner, Development Team
Artifacts: Product Backlog, Sprint Backlog, Increment
Events: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
Agile values and principles
Comparison between Agile and traditional methodologies
Benefits and challenges of Agile adoption
Frameworks: Scrum of Scrums, LeSS (Large Scale Scrum), SAFe (Scaled Agile Framework)
Coordination and integration of multiple Scrum teams
Scaling product backlog and maintaining alignment
Advanced facilitation techniques
Coaching and mentoring the team
Conflict resolution and team dynamics
Improving team performance and productivity
Prioritization techniques: MoSCoW, Kano model, WSJF (Weighted Shortest Job First)
User story mapping and journey mapping
Managing stakeholders and their expectations
Creating and refining the product vision
Defining and measuring value
Techniques for validating assumptions and hypotheses
Managing and mitigating risks
Delivering increments that maximize value
Principles and practices of servant leadership
Developing leadership skills
Leading by example and fostering an Agile culture
Managing organizational change in Agile transformations
Techniques for building and maintaining momentum
Overcoming resistance to change
Difference between coaching, mentoring, and teaching
Effective coaching models and frameworks
Building trust and rapport with the team
Providing constructive feedback
Assessing Agile maturity levels
Creating and executing Agile improvement plans
Continuous learning and professional development
Case studies of successful and failed Agile transformations
Practical examples of implementing advanced Scrum practices
Techniques for dealing with common challenges
Tools for backlog management, sprint planning, and tracking progress
Collaboration and communication tools
Metrics and dashboards for monitoring performance
Empirical process control theory
Complex adaptive systems
Theories of motivation and team dynamics
Overview of other Agile methodologies (Kanban, XP, etc.)
Differences and similarities with Scrum
Situational applicability
Analyzing and solving complex problems
Decision-making techniques
Root cause analysis (RCA)
Techniques for adaptive and flexible planning
Balancing predictability and flexibility
Dealing with uncertainty and change
Advanced techniques for conducting retrospectives
Identifying actionable improvements
Tracking and implementing improvements
Fostering a culture of continuous improvement
Encouraging experimentation and innovation
Promoting knowledge sharing and collaboration
Types of Agile contracts (Fixed Price, Time and Materials, etc.)
Structuring contracts to support Agile delivery
Legal and procurement considerations
Key performance indicators (KPIs) for Agile teams
Techniques for measuring and reporting progress
Using metrics to drive improvement and accountability
Integrating QA into Agile processes
Test-driven development (TDD) and behavior-driven development (BDD)
Automated testing and continuous integration
Definition of Done (DoD) and Definition of Ready (DoR)
Techniques for maintaining high standards of quality
Managing technical debt and ensuring code quality
Risk identification techniques
Prioritizing and mitigating risks in Agile projects
Creating and maintaining a risk register
Techniques for adapting to changing requirements
Managing scope creep and maintaining focus
Balancing flexibility and stability in Agile projects
Techniques for fostering collaboration and teamwork
Developing cross-functional skills within the team
Encouraging diversity and inclusion in Agile teams
Identifying and managing stakeholders
Techniques for effective stakeholder communication
Balancing stakeholder needs and project goals
Principles and practices of DevOps
Integrating development and operations
Continuous delivery and deployment pipelines
Concepts and benefits of Infrastructure as Code (IaC)
Tools and technologies for IaC
Managing and maintaining infrastructure in Agile projects
Techniques for encouraging innovation within teams
Creating an environment that supports creativity
Balancing innovation with delivery timelines
Principles of design thinking
Techniques for incorporating design thinking into Agile projects
Solving complex problems through user-centered design
Planning and facilitating effective workshops
Techniques for engaging participants
Managing group dynamics and achieving desired outcomes
Techniques for group decision-making
Consensus-building methods
Handling conflicts and disagreements
Creating and executing a roadmap for Agile transformation
Engaging leadership and securing buy-in
Measuring and tracking progress
Techniques for sustaining Agile practices
Overcoming common challenges in long-term adoption
Continuous improvement and scaling Agile
Ethical principles for Agile professionals
Handling ethical dilemmas in Agile projects
Promoting transparency and integrity
Corporate social responsibility (CSR) in Agile projects
Balancing profit with societal impact
Sustainable and ethical project practices
Application of Agile in various industries (IT, healthcare, finance, etc.)
Industry-specific challenges and considerations
Applying Agile principles to non-software projects
Techniques for adapting Scrum to different contexts
Benefits and challenges of using Agile outside software development
Overview of popular Agile tools (JIRA, Trello, etc.)
Best practices for using these tools effectively
Customizing tools to fit team needs
Using Kanban boards, burndown charts, and other visual tools
Techniques for visualizing work progress and team performance
Benefits of visualization in Agile projects
Techniques for clear and effective communication
Active listening and empathy
Handling difficult conversations
Understanding and developing emotional intelligence
Techniques for self-awareness and self-regulation
Building and maintaining positive relationships
Agile governance models and frameworks
Balancing governance and flexibility
Ensuring compliance and control in Agile projects
Managing multiple projects and programs in an Agile environment
Techniques for aligning projects with organizational goals
Balancing short-term and long-term objectives
Detailed case studies of successful Agile implementations
Lessons learned from failed projects
Practical exercises and simulations
Role-playing exercises to practice Scrum roles and responsibilities
Techniques for dealing with common challenges
Developing problem-solving and decision-making skills
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- Question 1 of 30
1. Question
Laura, a Scrum Master, notices that her team is frequently encountering unforeseen technical issues during sprints, causing delays. What should Laura do to manage and mitigate these risks effectively?
CorrectIncorporating regular risk assessments into sprint planning allows the team to proactively identify and address potential risks, rather than reactively dealing with issues as they arise. This approach aligns with Agile principles, which emphasize adaptability and continuous improvement. By regularly assessing risks, the team can implement mitigation strategies to reduce the impact of unforeseen issues, ensuring smoother sprints and better adherence to project timelines.
IncorrectIncorporating regular risk assessments into sprint planning allows the team to proactively identify and address potential risks, rather than reactively dealing with issues as they arise. This approach aligns with Agile principles, which emphasize adaptability and continuous improvement. By regularly assessing risks, the team can implement mitigation strategies to reduce the impact of unforeseen issues, ensuring smoother sprints and better adherence to project timelines.
- Question 2 of 30
2. Question
David, a Product Owner, realizes that the product increments delivered so far have not significantly impacted customer satisfaction. What should he do to ensure future increments maximize value?
CorrectFrequent customer feedback sessions help ensure that the team is delivering increments that meet real customer needs and add significant value. This practice aligns with the Agile principle of customer collaboration over contract negotiation. By continuously adjusting priorities based on customer feedback, David can ensure that future increments align more closely with customer expectations and maximize the product’s value.
IncorrectFrequent customer feedback sessions help ensure that the team is delivering increments that meet real customer needs and add significant value. This practice aligns with the Agile principle of customer collaboration over contract negotiation. By continuously adjusting priorities based on customer feedback, David can ensure that future increments align more closely with customer expectations and maximize the product’s value.
- Question 3 of 30
3. Question
Which of the following best exemplifies the principles of servant leadership in a Scrum context?
CorrectServant leadership in Scrum involves prioritizing the growth, development, and well-being of team members. This approach helps build a strong, autonomous, and motivated team capable of delivering high-quality work. Servant leaders facilitate collaboration, provide support, and empower team members to reach their full potential, thereby enhancing overall team performance and satisfaction.
IncorrectServant leadership in Scrum involves prioritizing the growth, development, and well-being of team members. This approach helps build a strong, autonomous, and motivated team capable of delivering high-quality work. Servant leaders facilitate collaboration, provide support, and empower team members to reach their full potential, thereby enhancing overall team performance and satisfaction.
- Question 4 of 30
4. Question
Emma, a new Scrum Master, is looking to develop her leadership skills to better support her Agile team. Which activity would be most beneficial for her growth?
CorrectLeadership training and workshops provide Emma with the necessary skills and knowledge to effectively support and lead her Agile team. These programs often cover essential leadership topics, such as communication, conflict resolution, and team dynamics, which are crucial for a Scrum Master. Developing these skills will enable Emma to guide her team more effectively and foster a positive, productive Agile environment.
IncorrectLeadership training and workshops provide Emma with the necessary skills and knowledge to effectively support and lead her Agile team. These programs often cover essential leadership topics, such as communication, conflict resolution, and team dynamics, which are crucial for a Scrum Master. Developing these skills will enable Emma to guide her team more effectively and foster a positive, productive Agile environment.
- Question 5 of 30
5. Question
Which action best demonstrates a Scrum Master leading by example to foster an Agile culture?
CorrectLeading by example in an Agile context involves demonstrating the principles and values of Agile through actions. Embracing and adapting to change shows the team that the Scrum Master values flexibility and responsiveness, which are core Agile principles. This behavior encourages the team to adopt a similar mindset, fostering an Agile culture where continuous improvement and adaptation are prioritized.
IncorrectLeading by example in an Agile context involves demonstrating the principles and values of Agile through actions. Embracing and adapting to change shows the team that the Scrum Master values flexibility and responsiveness, which are core Agile principles. This behavior encourages the team to adopt a similar mindset, fostering an Agile culture where continuous improvement and adaptation are prioritized.
- Question 6 of 30
6. Question
Michael, an Agile Coach, is tasked with managing an organization’s transition to Agile practices. What should be his first step to ensure a smooth transformation?
CorrectConducting a readiness assessment helps Michael understand the current state of the organization, identify potential challenges, and tailor the Agile transformation strategy accordingly. This step ensures that the transition is well-planned and considers the organization’s specific needs and context. By addressing potential challenges early, Michael can facilitate a smoother and more effective Agile transformation.
IncorrectConducting a readiness assessment helps Michael understand the current state of the organization, identify potential challenges, and tailor the Agile transformation strategy accordingly. This step ensures that the transition is well-planned and considers the organization’s specific needs and context. By addressing potential challenges early, Michael can facilitate a smoother and more effective Agile transformation.
- Question 7 of 30
7. Question
Which technique is most effective for building and maintaining momentum in a Scrum team?
CorrectRecognizing and celebrating small wins helps maintain team morale and momentum. This practice provides regular positive reinforcement, which can motivate the team and sustain their energy and focus. Celebrating achievements, no matter how small, reinforces the team’s progress and encourages continued effort, which is essential for maintaining momentum in a Scrum environment.
IncorrectRecognizing and celebrating small wins helps maintain team morale and momentum. This practice provides regular positive reinforcement, which can motivate the team and sustain their energy and focus. Celebrating achievements, no matter how small, reinforces the team’s progress and encourages continued effort, which is essential for maintaining momentum in a Scrum environment.
- Question 8 of 30
8. Question
Olivia, an Agile Coach, encounters resistance from several team members who are accustomed to traditional project management methods. How should she address this resistance effectively?
CorrectEngaging the team in discussions to understand their concerns and provide support is the most effective way to address resistance to change. This approach demonstrates empathy and fosters a collaborative environment where team members feel heard and valued. By addressing concerns and providing the necessary support, Olivia can facilitate a smoother transition to Agile practices and reduce resistance.
IncorrectEngaging the team in discussions to understand their concerns and provide support is the most effective way to address resistance to change. This approach demonstrates empathy and fosters a collaborative environment where team members feel heard and valued. By addressing concerns and providing the necessary support, Olivia can facilitate a smoother transition to Agile practices and reduce resistance.
- Question 9 of 30
9. Question
Mr. Thompson, a Scrum Master, notices that one of the team members consistently interrupts others during sprint planning meetings. This behavior is causing frustration among team members and affecting collaboration. What should Mr. Thompson do?
CorrectEffective communication and conflict resolution are crucial in Scrum teams. Addressing disruptive behavior privately allows Mr. Thompson to provide feedback constructively, aligning with Agile principles of collaboration and respect. This approach encourages self-awareness and team improvement without disrupting the flow of meetings.
IncorrectEffective communication and conflict resolution are crucial in Scrum teams. Addressing disruptive behavior privately allows Mr. Thompson to provide feedback constructively, aligning with Agile principles of collaboration and respect. This approach encourages self-awareness and team improvement without disrupting the flow of meetings.
- Question 10 of 30
10. Question
Ms. Ramirez, a Product Owner, receives conflicting feature requests from two key stakeholders. One stakeholder insists on adding a new feature to enhance user experience, while the other prefers improving system performance. How should Ms. Ramirez prioritize these requests?
CorrectIn Agile product management, prioritization is based on value delivery to users and alignment with the product vision. Ms. Ramirez should prioritize features that best serve user needs and strategic goals. This approach ensures that the product remains focused and delivers maximum value, adhering to Agile principles of customer collaboration and responding to change.
IncorrectIn Agile product management, prioritization is based on value delivery to users and alignment with the product vision. Ms. Ramirez should prioritize features that best serve user needs and strategic goals. This approach ensures that the product remains focused and delivers maximum value, adhering to Agile principles of customer collaboration and responding to change.
- Question 11 of 30
11. Question
What is the primary difference between coaching, mentoring, and teaching in the context of Agile?
CorrectTeaching in Agile typically involves delivering content knowledge and helping team members understand specific concepts and methodologies. In contrast, coaching and mentoring focus more on personal and professional growth. Coaching involves guiding individuals to find their own solutions and develop skills, while mentoring provides support and advice based on the mentor’s experience. Understanding these differences helps Agile practitioners choose the appropriate approach for each situation.
IncorrectTeaching in Agile typically involves delivering content knowledge and helping team members understand specific concepts and methodologies. In contrast, coaching and mentoring focus more on personal and professional growth. Coaching involves guiding individuals to find their own solutions and develop skills, while mentoring provides support and advice based on the mentor’s experience. Understanding these differences helps Agile practitioners choose the appropriate approach for each situation.
- Question 12 of 30
12. Question
James, a Scrum Master, wants to implement an effective coaching model to improve his team’s performance. Which framework should he consider adopting?
CorrectThe GROW model is a widely used coaching framework that helps individuals and teams set goals, understand their current reality, explore options, and commit to a way forward. This model is effective in Agile environments as it promotes self-discovery and empowerment, encouraging team members to take ownership of their development and performance. By adopting the GROW model, James can provide structured support and guidance to his team, facilitating continuous improvement and growth.
IncorrectThe GROW model is a widely used coaching framework that helps individuals and teams set goals, understand their current reality, explore options, and commit to a way forward. This model is effective in Agile environments as it promotes self-discovery and empowerment, encouraging team members to take ownership of their development and performance. By adopting the GROW model, James can provide structured support and guidance to his team, facilitating continuous improvement and growth.
- Question 13 of 30
13. Question
Mr. Collins, a Scrum Master, notices that team velocity has been consistently decreasing over the past few sprints. What action should Mr. Collins take to address this issue?
CorrectScrum emphasizes continuous improvement through retrospectives, where teams reflect on their performance and identify areas for improvement. By conducting a retrospective, Mr. Collins can uncover root causes affecting team velocity, such as bottlenecks, dependencies, or external disruptions. This approach supports empirical process control and fosters a culture of adaptation and learning within the team.
IncorrectScrum emphasizes continuous improvement through retrospectives, where teams reflect on their performance and identify areas for improvement. By conducting a retrospective, Mr. Collins can uncover root causes affecting team velocity, such as bottlenecks, dependencies, or external disruptions. This approach supports empirical process control and fosters a culture of adaptation and learning within the team.
- Question 14 of 30
14. Question
Ms. Chang, a Scrum Master, observes that during daily stand-up meetings, some team members frequently report being blocked by external dependencies. This issue is impacting sprint progress. What should Ms. Chang do to address this?
CorrectScrum Masters play a crucial role in removing impediments that hinder team productivity. By facilitating a discussion with stakeholders, Ms. Chang can address external dependencies effectively and enable the team to progress smoothly during sprints. This approach aligns with Agile principles of collaboration, transparency, and responsiveness to changes in the external environment.
IncorrectScrum Masters play a crucial role in removing impediments that hinder team productivity. By facilitating a discussion with stakeholders, Ms. Chang can address external dependencies effectively and enable the team to progress smoothly during sprints. This approach aligns with Agile principles of collaboration, transparency, and responsiveness to changes in the external environment.
- Question 15 of 30
15. Question
Mr. Patel, a Product Owner, receives a request from a customer to add a new feature that significantly deviates from the agreed-upon product scope. The customer insists that this feature is crucial for their business needs. What should Mr. Patel do?
CorrectIn Agile product management, responding to change is important, but it must be managed within the framework of the product vision and roadmap. Mr. Patel should engage in negotiation to understand the customer’s underlying business need and evaluate the feasibility and impact of incorporating the new feature. This approach aligns with Agile principles of customer collaboration and maximizing value delivery while maintaining product focus.
IncorrectIn Agile product management, responding to change is important, but it must be managed within the framework of the product vision and roadmap. Mr. Patel should engage in negotiation to understand the customer’s underlying business need and evaluate the feasibility and impact of incorporating the new feature. This approach aligns with Agile principles of customer collaboration and maximizing value delivery while maintaining product focus.
- Question 16 of 30
16. Question
Ms. Lee, a Scrum Master, notices that team members are consistently underestimating the time required to complete tasks during sprint planning sessions. This has led to incomplete sprint goals in recent sprints. How should Ms. Lee address this issue?
CorrectEstimation accuracy is crucial for effective sprint planning and goal attainment in Scrum. Ms. Lee should conduct a retrospective to collaboratively analyze factors contributing to inaccurate estimations, such as task complexity, dependencies, or team capacity. This approach promotes continuous improvement and adaptive planning, supporting Agile principles of self-organization and iterative development.
IncorrectEstimation accuracy is crucial for effective sprint planning and goal attainment in Scrum. Ms. Lee should conduct a retrospective to collaboratively analyze factors contributing to inaccurate estimations, such as task complexity, dependencies, or team capacity. This approach promotes continuous improvement and adaptive planning, supporting Agile principles of self-organization and iterative development.
- Question 17 of 30
17. Question
Mr. Nguyen, a Product Owner, is faced with conflicting priorities from different stakeholders regarding the next sprint backlog. One stakeholder insists on adding features that enhance scalability, while another prioritizes features for improving user interface design. How should Mr. Nguyen prioritize these conflicting demands?
CorrectEffective prioritization in Agile requires collaboration and alignment with both user needs and technical considerations. Mr. Nguyen should engage stakeholders in a collaborative discussion to evaluate the impact of each feature on user value and technical feasibility. This approach ensures that the sprint backlog reflects priorities that maximize value delivery while considering the team’s capacity and capabilities.
IncorrectEffective prioritization in Agile requires collaboration and alignment with both user needs and technical considerations. Mr. Nguyen should engage stakeholders in a collaborative discussion to evaluate the impact of each feature on user value and technical feasibility. This approach ensures that the sprint backlog reflects priorities that maximize value delivery while considering the team’s capacity and capabilities.
- Question 18 of 30
18. Question
Ms. Stewart, a Scrum Master, observes that team members are reluctant to raise concerns or discuss potential risks during sprint planning meetings. How should Ms. Stewart encourage open communication and risk identification within the team?
CorrectOpen communication and proactive risk identification are essential for effective Agile teams. Ms. Stewart should facilitate a retrospective dedicated to improving communication and risk management practices. This retrospective allows the team to reflect on current challenges, identify barriers to open communication, and collaboratively develop strategies to enhance transparency and risk mitigation. This approach supports Agile principles of self-organization, continuous improvement, and adaptive planning.
IncorrectOpen communication and proactive risk identification are essential for effective Agile teams. Ms. Stewart should facilitate a retrospective dedicated to improving communication and risk management practices. This retrospective allows the team to reflect on current challenges, identify barriers to open communication, and collaboratively develop strategies to enhance transparency and risk mitigation. This approach supports Agile principles of self-organization, continuous improvement, and adaptive planning.
- Question 19 of 30
19. Question
Mr. Kim, a Product Owner, receives feedback from stakeholders requesting frequent changes to the product requirements mid-sprint. How should Mr. Kim handle these change requests to minimize disruption to the sprint?
CorrectResponding to change is a core Agile principle, but changes must be managed within the sprint framework to minimize disruption and maintain focus. Mr. Kim should negotiate with stakeholders to prioritize change requests based on their business value and impact on sprint goals. This approach ensures that changes align with the product vision and sprint objectives, promoting effective adaptation and value delivery.
IncorrectResponding to change is a core Agile principle, but changes must be managed within the sprint framework to minimize disruption and maintain focus. Mr. Kim should negotiate with stakeholders to prioritize change requests based on their business value and impact on sprint goals. This approach ensures that changes align with the product vision and sprint objectives, promoting effective adaptation and value delivery.
- Question 20 of 30
20. Question
Mr. Anderson, a Scrum Master, realizes that the team’s Kanban board is not effectively visualizing work progress and team performance. What should Mr. Anderson do to improve the visualization of work progress?
CorrectAgile emphasizes the importance of visual tools like Kanban boards for tracking work progress and enhancing team performance. Conducting a workshop allows Mr. Anderson to collaborate with the team to redesign the Kanban board, ensuring it meets their specific needs and provides clear visibility into the workflow. This approach supports Agile principles of transparency, collaboration, and continuous improvement, leading to more effective visualization and team alignment.
IncorrectAgile emphasizes the importance of visual tools like Kanban boards for tracking work progress and enhancing team performance. Conducting a workshop allows Mr. Anderson to collaborate with the team to redesign the Kanban board, ensuring it meets their specific needs and provides clear visibility into the workflow. This approach supports Agile principles of transparency, collaboration, and continuous improvement, leading to more effective visualization and team alignment.
- Question 21 of 30
21. Question
Sarah is a Scrum Master for a software development team. During the sprint retrospective, team members express frustration about the constant changes in project priorities and scope. What should Sarah do to address this issue?
CorrectAgile principles emphasize collaboration and responding to change over following a plan (Agile Manifesto). Facilitating stakeholder engagement helps align expectations and reduces scope volatility, addressing the team’s frustration effectively.
IncorrectAgile principles emphasize collaboration and responding to change over following a plan (Agile Manifesto). Facilitating stakeholder engagement helps align expectations and reduces scope volatility, addressing the team’s frustration effectively.
- Question 22 of 30
22. Question
Alex, a Product Owner, faces challenges in balancing the priorities of multiple stakeholders, each with conflicting demands. How should Alex manage this situation?
CorrectAgile frameworks encourage collaborative decision-making (Scrum Guide). By involving stakeholders in a prioritization workshop, Alex can ensure transparency and alignment on project priorities, fostering stakeholder engagement and satisfaction.
IncorrectAgile frameworks encourage collaborative decision-making (Scrum Guide). By involving stakeholders in a prioritization workshop, Alex can ensure transparency and alignment on project priorities, fostering stakeholder engagement and satisfaction.
- Question 23 of 30
23. Question
Mark, a Scrum Master, notices that team members are often late for daily stand-up meetings. What action should Mark take to improve punctuality?
CorrectScrum values commitment and respect (Scrum Guide). By discussing the importance of punctuality, Mark reinforces these values and encourages self-management within the team, promoting a culture of accountability.
IncorrectScrum values commitment and respect (Scrum Guide). By discussing the importance of punctuality, Mark reinforces these values and encourages self-management within the team, promoting a culture of accountability.
- Question 24 of 30
24. Question
Emily, a Scrum Master, observes that the team is struggling with estimating user stories accurately. What should Emily do to address this issue?
CorrectScrum emphasizes continuous improvement (Scrum Guide). By providing training on estimation techniques, Emily supports the team’s development of accurate forecasting skills, enhancing sprint planning effectiveness.
IncorrectScrum emphasizes continuous improvement (Scrum Guide). By providing training on estimation techniques, Emily supports the team’s development of accurate forecasting skills, enhancing sprint planning effectiveness.
- Question 25 of 30
25. Question
Jason, a Product Owner, is concerned about the team’s ability to deliver the agreed scope within the sprint timeframe. What should Jason do to manage this risk?
CorrectAgile frameworks prioritize responding to change (Agile Manifesto). Collaborating with the Scrum Master to reprioritize user stories allows Jason to adjust scope dynamically, ensuring the team delivers the highest business value within the sprint timeframe.
IncorrectAgile frameworks prioritize responding to change (Agile Manifesto). Collaborating with the Scrum Master to reprioritize user stories allows Jason to adjust scope dynamically, ensuring the team delivers the highest business value within the sprint timeframe.
- Question 26 of 30
26. Question
Emma, a Scrum Master, notices tension between team members during sprint planning meetings. What should Emma do to address this issue?
CorrectScrum promotes self-organizing teams and collaboration (Scrum Guide). Facilitating conflict resolution workshops helps Emma address team dynamics proactively, fostering a supportive environment and enhancing productivity.
IncorrectScrum promotes self-organizing teams and collaboration (Scrum Guide). Facilitating conflict resolution workshops helps Emma address team dynamics proactively, fostering a supportive environment and enhancing productivity.
- Question 27 of 30
27. Question
Michael, a Scrum Master, observes that the team is not effectively utilizing the Definition of Done (DoD) during sprint reviews. What should Michael do to improve adherence to the DoD?
CorrectThe Definition of Done ensures transparency and quality (Scrum Guide). By incorporating DoD criteria into user story acceptance criteria, Michael reinforces its importance and clarifies expectations, promoting consistent adherence within the team.
IncorrectThe Definition of Done ensures transparency and quality (Scrum Guide). By incorporating DoD criteria into user story acceptance criteria, Michael reinforces its importance and clarifies expectations, promoting consistent adherence within the team.
- Question 28 of 30
28. Question
Olivia, a Product Owner, receives frequent change requests from stakeholders midway through a sprint. What should Olivia do to manage these changes effectively?
CorrectAgile principles emphasize responding to change over following a plan (Agile Manifesto). Collaborating with the Scrum Master allows Olivia to assess impacts on sprint goals and adjust priorities accordingly, ensuring alignment with stakeholder needs while maintaining sprint focus.
IncorrectAgile principles emphasize responding to change over following a plan (Agile Manifesto). Collaborating with the Scrum Master allows Olivia to assess impacts on sprint goals and adjust priorities accordingly, ensuring alignment with stakeholder needs while maintaining sprint focus.
- Question 29 of 30
29. Question
David, a Scrum Master, notices a lack of transparency in task progress during daily stand-up meetings. What should David do to improve transparency within the team?
CorrectScrum promotes transparency and visibility (Scrum Guide). Implementing a task board allows David and the team to visualize task progress, identify impediments, and foster collaboration, enhancing transparency and accountability.
IncorrectScrum promotes transparency and visibility (Scrum Guide). Implementing a task board allows David and the team to visualize task progress, identify impediments, and foster collaboration, enhancing transparency and accountability.
- Question 30 of 30
30. Question
Sophia, a Scrum Master, observes that team members frequently exceed the estimated time for user story completion. What should Sophia do to address this issue?
CorrectScrum emphasizes continuous improvement (Scrum Guide). Conducting a retrospective allows Sophia and the team to identify underlying causes of time overruns, implement corrective actions, and improve future sprint planning accuracy, fostering efficiency and productivity.
IncorrectScrum emphasizes continuous improvement (Scrum Guide). Conducting a retrospective allows Sophia and the team to identify underlying causes of time overruns, implement corrective actions, and improve future sprint planning accuracy, fostering efficiency and productivity.